Product in Service
A Manifesto for Pragmatic Product Management
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Product in Service: A Manifesto for Pragmatic Product Management by Scott Colfer. More info.
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Product in Service by Scott Colfer
Product in Service: A Manifesto for Pragmatic Product Management
This book adapts product management for the service sector with a focus on non-profit services such as public services, local government, charities, healthcare, and higher. Product operating models are popular in these spaces but product management rarely works ‘as is’ since it’s not designed for essential services run by large, old, complicated organisations often supporting entire nations, including the most vulnerable members of society.
This manifesto for pragmatic product management will help you make a product approach work within complicated services.
Coming soon, signup to be the first to know when it’s available.
“No notes on this, I loved it. i felt very seen.”
— AS, Public Sector Product Leader
“the last book like this i picked up and wanted to finish in one go was the phoenix project.”
— TOR, Public Sector Product Leader
About Scott
Scott's led digital strategy, transformation, and product for a decade. He helped shaped product management in the service sector, co-writing the product management role for the UK Government and contributing to the Government Service Standard. He used this to introduce outcome-based investment review in a public service setting. Scott founded the Product Leaders Network, the largest network of its kind with over 130 product leaders in the service sector.
Scott's worked with great organisations including BBC Young Reporter, Catch22, Department for Education, Diabetes UK, European Commission, General Assembly, Google.org, Inside Job Productions, Mind Of My Own, Ministry of Justice, New Philanthropy Capital, University of Cambridge, University of Sheffield, Westminster City Council, and Young Dads Collective.
